Hi LeowY31, Thank you for your feedback. Absolutely! If youre looking for your next holiday destination, here are, Make sure you get Travel Insurance before hitting the road. All rights reserved. Check out ourComplete Packing List for Europeand learn more about the10 cheapest countries to visit in Europetoo. Id like to see more value given to passengers; I feel like this is taking advantage of people. ps we love Melbourne its our favorite Aussie city. Place a comment below or get in touch via our social pages. Over the years I have been in contact with the catering and PR team at Scoot they have always been helpful and offered me a free meal the next time I flew with them. Engineering. Theyve been flying people around the world for almost a decade now. The next question, Which airline? When we told them we booked seats to fly with Scoot, an airline that many of them hadnt heard of, we received blank stares and scrunched noses. Because I wanted to pay my purchased bottle of water back to him, I asked the waitress to confirm you will come back to me 5 minutes later?. They all have, relatively, high rates of complaints and should be a warning to have sufficient travel insurance. Pro tip - bring along a water bottle as you can fill them in most airports. Two pieces of cabin baggage (with a combined weight of no more than 15 kilograms (about 33 pounds). Ive taken several flights from Australia to Europe with Scoot over the past year or two and ALL of them have been fantastic. Get complimentary meals 13,022. So, Scoot is offering a special meal bundle on this route (at S$50) to ensure that you are well-fed throughout the flight, comprising: - 1 x Premium Meal Combo which includes a deluxe meal, 2 sides and a drink. The meals are very affordable and the one we chose (laksa noodles) was delicious. Read our honest review. Paying for ramen noodles was a stark reminder this was a budget carrier. My 15-inch laptop fit on the tray table that folded out from its non-aisle armrest and I could still use it while the passenger in front was fully reclined thanks to the generous legroom. YES! Job specializations: Airport/Aircraft/Aviation. Hi skav00,We are sorry to hear about your experience.Scoot offers competitive prices for our flights by separating add-on items to allow our passengers to choose and purchase only items they want for a fully customised experience. Many passengers struggled to connect to the temperamental Wi-Fi and the crew patiently helped each person, even adjusting the settings on their personal electronic devices. While overnight flights may not induce a full night's sleep sitting up, at least they might pass the time faster. Finally he had to cancel the booking and pay extra for other airline in order to fly back in time for our family reunion. I had selected Seat 3F for the entire journey to London, an aisle seat in the second row of middle seats as I figured I would want aisle access on the long flight to stretch my legs. We love a good travel deal! Let me know your thoughts by leaving a comment below. Flight review: ScootinSilence B787 PER - SIN - TXL Carry on 10kg was very generous plus additional check in bags if you wish to pay. For an explanation of our Advertising Policy, visit. You knew you were flying with a budget airline. Full Time position. I'm surprised Scoot did not make a larger premium cabin given the length of these flights and that ScootPlus was 100% full on both sectors of my itinerary. She said I come back to you 5 minutes later. Luckily, a very kind gentleman sitting next to me immediately bought 2 bottles of water and gave one to me right away. Really pity the stewards as they are understaffed, yet trying to provide the best service possible to brats who expect first class service at the price of a budget flight. Scoot changes our flight time without even notifying us, citing operational issues. I hope that helps in your decision. Listing for: Anduril Industries. An eSIM works like an app: Buy it, download it, and get connected within minutes! I was also offered my choice of a cold or hot nonalcoholic drink. A great concept, right? Scoot is the low cost airline of the Singapore Airlines Group. The pricing of this Wi-Fi would turn out to be a critical issue with my flight. You get what you pay for ( we elected no meals) and we took our food onboard (and filled water bottles airside), even though website said nothing could be brought onboard this was fine, many were seen walking onboard with their fast food bags. Were hoping for a positive outcome for you too. Flights were mostly on time, a slight delay on our return meant a 40min changeover in Singapore, but our bags miraculously still made it ! My laksa noodle meal was delicious. On the menu are 'local favourites' such as beef sukiyaki for Tokyo and Taipei flights, braised beef brisket on Chinese routes, nasi lemak for Thailand and Beef Bourguignon Pie from the Gold Coast to Singapore. On long haul services to Athens and Berlin Scoot offers a special meal bundle to keep you fed the entire journey. Job specializations: Engineering. Perfect ;) We wish you a great flight! When the cart came around a second time, I decided I would buy something from the extensive onboard menu. We pre-booked some hot meals on our second flight leg from Singapore to Berlin. Singapore Airlines and Scoot | Book flights from Australia food on board with Scoot - Air Travel Forum - Tripadvisor Related: Norse Atlantic plans dirt-cheap transatlantic flights. Scoot is Singapore Airline's budget carrier arm. I will never forget the way the waitress pulled the two bottles of water on her hand back as if she were afraid that I would immediately catch them from her hand!!! Scoot Airlines services for Economy Class, Business Class and First Class Economy Class While the seat was capacious, it was pretty basic otherwise. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Its really disappointing to hear that you had a bad experience with Scoot. I booked my tickets from SFO to CJB on the Singapore Airlines website. No, there is no in-flight entertainment on board Scoot flights. Amenity kits such as blankets and pillows are also available for purchase ($24 SGD) on board but given most passengers wouldnt buy these, we left that off the price for this exercise. A second and third pack of 200MB for SG$41 ($30) lasted less than 90 minutes each. Is The White Lotus breaking up with Four Seasons ahead of Season 3? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. KrisFlyer is the frequent flyer program of Singapore Airlines, so when you choose to fly with Scoot, you can start earning air miles points and be rewarded later on with Singapore Airlines and other well-known airline partnersof Scoot. Japan Airlines economy class experience from Los A, Hello from Corfu! We'll assume you're ok with this, but you can opt-out if you wish. From our positive experience of flying with Scoot and for the bargain price of our flight, the answer is YES! :)Cheers,The Scoot Team. Lowest airfare @Rs 9326. The worst airline ever! our best travel tips from 15+ years of travel. Passengers travelling in the Scoot Plus (equivalent to premium economy) cabin have meals included in their ticket price. From Singapore to Coimbatore, the second leg of my trip, was thru SCOOT. As I peeled off the plastic film the tray underneath was mostly a block of plain white rice, with a small amount of meat that looked and smelled processed beyond recognition. The same cookies were served with the second meal as the first. Boarding commenced only 20 minutes before departure with ScootPlus passengers, families and those requiring some extra time being invited to board first. For these flights, the food menu gets a bit interesting. Senior Flight Test Associate Job Costa Mesa California USA,Airport SIA and Qantas are expensive for family of 4 so imagine how much we saved for Scoot so we are taking a chance and hoping for positive experience. Compare the cost in points or miles to cash, and see which option is best. Inflight Meal Menu & Price | Pre-Order Your Meals Online Both offer an 18-inch seat width and a 6-inch seat recline. Finally Dec 7, got an email confirmed everything is processed, just wait for the new email. AirAsia, one of Asia's largest and most successful discount carriers, attempted flights from Asia to London back in 2009, but eventually axed the route in 2012. I realise that its like comparing apples to oranges, and each airline has its own strategy, various suppliers and operational complexities. We hope to serve you better next time.Best Regards,The Scoot Team. This was met with surprise and protest from passengers, both those traveling from Singapore who had eaten their last meal just two hours earlier and those who had just joined in Bangkok and were expected to make one meal sustain them for 13 hours. Also, if you liked this article, please feel free to SHARE or RETWEET, Filed Under: Food Tagged With: scoot, scootbiz, Your email address will not be published. For this comparison, we used the direct flight with Scoot into Athens and the Singapore Airlines direct flight into Rome. Premium meals are included in the price of Scoot Business Class seats. Marty and I travel with a 40L Carry-On Backpack, and this great Samsonite Carry-On Spinner Suitcase,each weighs no more than 8kg. This is the version of our website addressed to speakers of English in the United States. Hi disappointesingapore,We are sorry to hear about your experience. Scoot Airlines | Book Scoot Airlines Flight Tickets 2023 It also serves a few European destinations that Singapore Airlines does not, including Berlin Brandenburg Airport (BER) and Athens International Airport (ATH). Were frequent and organised travellers, so were used to thinking ahead for entertainment on long trips. I chose the hazelnut white coffee, which was a powdered concoction, far heavier on sugar than coffee. Only supported aircraft types that are active with this airline are included in the calculations. Do you know if the arm rests go all the way up? Scoot, a low-cost carrier, is a subsidiary of Singapore Airlines. Jetstar has cancelled our flight from SG-Perth, I chose them bec of bad reviews on Scoot. Here, Ill be covering 3 of the 4 hot meals as well as the premium meal. With Singapore Airlines' (SIA) codeshare agreement with Scoot, you'll enjoy a budget-friendly way to connect to over 30 destinations outside of Singapore Airlines' networks. If at all possible, stay away from this airline. Really enjoyed the flights. Hey Sean, Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. Not all hot meals are halal-certified on Scoot, so it's best to check when booking your meal. If you do too, then you may enjoy reading our top 6 travel hacks to save you money. We hope to serve you better next time.Best Regards,The Scoot Team. Love Switzerland and the DC-3? Our Western Breakfast Meals are served in Economy class style on a tray. $560 return in Phuket was a bargain! SUPER 6E. At 48 hours before the departure, he could not check -in and when he contacted scoot, after many trial and long waiting time to get connected to a customer service staff, he was told that the connecting flight by VA from Adelaide to Melbourne was not confirmed and scoot did not offer any alternative airline to assist him at all and simply pushed the blame to VA, when we contacted VA, they were willing to help but needed an instruction from Scoot, as the whole trip was booked under scoot. This website uses cookies to improve your experience. And we love the MEL-SIN flight because the departure time is great, around 7:40 pm. The airline does operate 787-8s with a different configuration where there are three full center rows of three seats, for 21 ScootPlus seats total. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The booking status was declined after I paid full amount of almost $1,200 USD. Low-cost airline Scoot by Singapore Airlines does not have economy seats on its flights. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. Our flight with Singapore Airlines came in at $2787 SGD which included meals, snacks, unlimited drinks, in-flight entertainment, amenity kits, blankets and pillow plus 30kg of baggage and a 7kg carry-on bag. We are also sorry to hear that the meals we provided onboard did not meet your expectations. But seeing your most recent positive experiences with Scoot have brought peace to my mind. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. You can remove any cookies already stored on your computer, but these may prevent you from using parts of our website. Unfortunately, this was probably the worst nasi lemak I had ever eaten. A hot meal will also be included for flight on Aegean Airlines segment. I had chosen chicken with mixed brown rice, which arrived like a TV dinner, still sealed with a plastic film on top. Scoot was the shittest of the shit, they flew off many hours early without even notifying us, and the arrogant customer service didnt even admit their mistake.